Job Vacancy Alltel as Wireless Consultant - Full Time

Company: Alltel
Job Vacancy: Wireless Consultant
Location: Rogers, AR 72756
Status: Full Time Employee
Job Category: Sales/Retail/Business Development
Career Level: Experienced (Non-Manager)

Alltel Wireless Consultant Job Description

Responsibilities include assisting new and existing customers in the selection and purchase of products and services. Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer.

Proactively follow-up with customer after the sale to guarantee product and customer satisfaction.

Effectively process customer bill payments.

Effectively answer basic customer service questions and make outbound calls for customer follow-up and prospecting opportunities.

Effectively perform back office duties including inventory and repair, accessory stock, shipping and receiving of repairs with third party repair vendor and basic handset repairs and/or system upgrades.

Aptitude to learn communication products and services.

Ability to work independently without close supervision.

Self-motivation to achieve targets needed to attain monthly goals.

Strong communication skills.

Ability to provide high levels of customer service and interact positively with customers to offer sales solutions for communication needs.

Ability to reconcile/balance cash registers.

Good decision-making skills.

Flexibility with work hours and willingness to work weekends as required.

Continued employment for this position is contingent upon successful completion of the Alltel training process, which includes the New Hire Training Assessment.

High school diploma or equivalent. College degree preferred with an emphasis in Sales or Marketing. 6 months 1 year of retail sales, customer service or telecommunications experience.

1+ years of wireless communication experience in sales and customer service desired Bilingual (Spanish/English) skills a plus.

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Key Words: wireless sales consultant, customer service, retail, telecommunications, bilingual, commission

Alltel is the nation's 5th largest wireless provider and the home of America's largest wireless network. We're more than 15,000 fun, energetic people working together with fresh ideas, diverse perspectives and new ways of thinking to serve each other and our customers. We are proud to be headquartered in Little Rock, Arkansas. In order to serve our more than 12 million customers, we have locations across the nation.

If you are interested in a challenging and rewarding career that offers competitive compensation, outstanding benefits, and career paths that encourage your success, then come explore what Alltel has to offer for you!